Returns & Exchanges
At Nishat Linen, we strive to ensure your complete satisfaction with every purchase by offering a flexible 14-day return and exchange policy for unworn items with original tags. Please note that sale items and customized outfits are generally non-refundable unless a manufacturing defect is present.
Initiate Request
Contact our customer support team via email or phone within 14 days of delivery to log your return or exchange request.
Package Your Item
Carefully place the unused item in its original packaging, ensuring all brand tags, labels, and the original invoice are included.
Ship to Warehouse
Send the package back to our designated returns center using a traceable courier service; please retain the tracking number for your records.
Quality Inspection
Once received, our team will inspect the item for quality compliance before processing your refund or dispatching your exchange item.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing